FLYDE

3 reasons why your digital transformation fails

Picture of Santiago Bazarra

Santiago Bazarra

What's holding back your digital transformation?

Digital transformation has been a problem for companies for several decades now, it has changed according to the evolution and technological adaptation of companies, but it is yet a latent issue. Today, the digital transformation of companies mainly involves the use of large amounts of data, and especially the ability to store them and make them actionable.

In this sense there are some problems that companies tend to encounter, this 3 main issues will be analyzed in this blog, seeking for possible solutions.

 

Keeping data organized

Being able to store data and structure it may not seem so difficult if we just take into account basic data, as companies used to do 20 years ago. The problem of today’s possibilities is that companies face huge amounts of data from thousands of sources, and not just basic data, but also attitudinal or behavioral data.

These possibilities make data structuration quite tough, most companies use different platforms where they store different pieces of data, which makes even more complex the unification of criteria. A platform where companies could store all of their data in order to make it actionable, taking into account all of it, and saving large amounts of time to employees, makes things easier and manageable. A Customer Data Platform enables companies to store every single piece of Data related to customers, sales, or campaigns.

 

Obtaining Actionable Insights

Once this data is obtained and unified in one place companies need to obtain information from it. Making this data actionable is also much harder than what it may seem, as today’s technology enables companies to obtain much further actionable insights than ever before.

The application of Artificial Inteligence on this large amounts of data (Big Data), is a must if your company wants to achieve the furthest insights possible, as AI allows a data processing capability that humans are unable to reach. This will help with obtaining insights and also with predicting tendencies with a really high level of precision.

 

Not being able to manage the tools correctly

The above mentioned technologies and possibilities may seem far away from your company’s possibilities as it seems complex. Most platforms or systems that allow companies to develop this technology tend to be difficult to use due to its technical complexity. This is a huge problem as if companies hire technology that can’t use properly or to the lastest extend, then it would be useless.

Hiring easy to use technology and being able to understand it with webinars or direct contact with the developers would help companies enormously to exploit data as ever before. Making Digital Transformation a reality and not a further possibility.

 

WHY FLYDE?

Do you want your company to move on to the next level? A CDP is the key tool that will allow you to maximise the potential of your data and grow your business. Working like the big multinationals in the market, which already have this type of software, and having control over all your data is now very simple.

Moreover, if you do not have IT or Data Scientist teams, this tool will allow you to outsource this function. And if you have them but want to reduce their workload and give more autonomy to your marketing and business teams when it comes to working with data, implementing an easy-to-use CDP would be the best option for your company. It will allow any single member of your company to use it, as this softwares are prepared for them.

Start taking control of your data today.

Schedule a meeting with one of our experts and discover how FLYDE can help your company achieve its goals.

demo flyde

Pádel Nuestro es una empresa líder en ecommerce especializada en la venta de productos de pádel. Antes de implementar soluciones como FLYDE, enfrentaba desafíos significativos debido a la gestión dispersa y fragmentada de datos entre múltiples plataformas de ecommerce adquiridas, tiendas físicas y campañas de marketing. Esta falta de integración dificultaba la personalización efectiva de las estrategias de marketing y la retención de clientes.

PROBLEMÁTICA

La fragmentación de datos en diversas plataformas impedía a Pádel Nuestro crear estrategias de marketing personalizadas y comprender completamente el comportamiento del cliente en todos los canales. Esto resultaba en una falta de personalización y relevancia en las experiencias ofrecidas, afectando la retención de clientes y la eficacia de las campañas de marketing.

CÓMO ESTAMOS AYUDANDO A SOLUCIONARLO

Paso 1: Unificación y Análisis de Datos

Con la integración de datos de diversas fuentes en una única plataforma, ahora Pádel Nuestro cuenta con una visión completa del cliente, facilitando la toma de decisiones informadas en tiempo real.

Paso 2: Personalización y Segmentación Avanzada

Utilizando modelos de análisis predictivo, hemos identificado patrones de comportamiento y preferencias de los clientes. Esto nos permite segmentar de manera precisa y aplicar estrategias específicas de retención.

Paso 3: Optimización del Valor de Vida del Cliente (LTV)

Colaboramos para optimizar el LTV mediante recomendaciones personalizadas y ofertas adaptadas a las necesidades y preferencias individuales de cada cliente, mejorando así la satisfacción y la fidelización a largo plazo.

Paso 4: Reducción de la Tasa de Abandono (Churn)

Identificamos clientes en riesgo de churn y hemos implementado estrategias proactivas para retenerlos. Esto ha resultado en una disminución notable de la tasa de abandono y un aumento en la retención de clientes.

En conclusión, nuestra colaboración ha permitido a Pádel Nuestro transformar su gestión de datos y estrategias de marketing. Gracias a la integración efectiva de datos y las capacidades avanzadas de análisis, la empresa ha mejorado la personalización de las experiencias del cliente y optimizado la retención a través de acciones estratégicas precisas y oportunas.

¿POR QUÉ FLYDE?

¿Quieres que tu empresa de el siguiente paso? Un CDP es la herramienta clave que te permitirá maximizar el potencial de tus datos y hacer que tu empresa crezca. Tener el control sobre todos tus datos es ahora muy sencillo.

Además, si no cuentas con equipos de IT o Data Scientist esta herramienta te permitirá externalizar esta función. Y si cuentas con ellos pero quieres rebajar su carga de trabajo y dar más autonomía a tus equipos de marketing y negocio a la hora de trabajar con datos, contratar un CDP sencillo de usar y que cualquier miembro de tu empresa pueda manejar es la mejor opción.